About Us

Diamond Facility Services Commitment to Quality

No company exceeds Diamond Facility Services, Inc. commitment to quality control!

High-level supervision and communication - we go to great lengths to ensure outstanding quality control and customer communication.

Daily Use of Log Books - We keep a log book at your site, where you may leave instructions for your crew and where they can pass important information to you about unusual conditions they have observed in your facility (for example, doors left unlocked or lights left on). We encourage you to communicate whenever you wish with the crew we've assigned. Our log book is reviewed and signed each night by the person supervising your account.

Damage Reports - Diamond’s cleaning personnel are required to report any damage, breakage, plumbing problems, or maintenance needs immediately to their supervisor. If this occurs, the supervisor leaves a report in your log book.

Regular Site Inspections - We don't depend on our clients to monitor our services. Every facility receives a regular inspection from one of our Quality Control Area Managers. A written quality control report is created for areas requiring improvement. This report is reviewed with the supervisor and the on-site cleaner. All deficiencies are rectified immediately. Final reports are submitted and recorded for future tracking.

On a weekly basis an inspection report is reviewed by Diamond’s quality control manager, indicating sites visited, problems encountered and steps taken to correct them. Furthermore, various dates are assigned to re-inspect the site to ensure a permanent improvement has been achieved.

Emergency Hotline - We maintain a telephone hotline for prompt response in special situations and emergencies. In case of an emergency at your facility, our personnel will immediately contact the person you have designated and follow the emergency procedures you have prescribed for the office or building.

TRUST, COMMITMENT, INTEGRITY, INNOVATION, RESPECT

Diamond Facility Services, Inc. is a certified women minority owned business that originally provided quality janitorial services for over 25 years under a different name. We diversified our operations in 2005 and recently created a name change to better reflect our services. As an equal employment opportunity employer, we are committed to hiring a diverse work team that reflects who we are. We strongly believe that our commitment to both our customers and our employees truly sets us apart from our competitors.

For more than 25 years Diamond Facility Services, Inc. has delivered the highest quality of building maintenance services to a wide variety of customers. Our objective is to exceed our customer’s expectations as the quality leader in providing superior full service maintenance services for commercial, industrial, professional, sports and retail facilities.

We have always committed ourselves to reliability and excellence. Over the years, our company has served clients throughout the entire United States and we have established ourselves as having an innovative process in providing complete janitorial maintenance services not usually found in the janitorial industry.

Trust, Commitment, Integrity, Innovation and Respect is truly the foundation which DIAMOND is built on. It is our team of people that really set us apart from the competition. Our employees are an essential part of our team—part of our family. We treat them with these foundational values and as such they take pride and ownership in the work they do for our clients. They represent the values of Diamond Facility Services, Inc.as the core of our company.

Lawn Maintenance

Businesses juggle several organizational priorities on a daily basis – facilities maintenance is just one. Partnering with DFS allows you to focus on your core competencies while our expert manages your ongoing facility maintenance supply chain needs.

Outsourcing of non-core functions is forward thinking. Diamond Facility Services is the ideal partner for your needs. We will deploy our technology-enabled workforce to assist you in janitorial services, landscape and turf, snow removal, temporary or permanent labor and emergency services. DFS’s integrated solutions option affords you economies of scale, ease of administration and the simplicity and convenience of a single point of contact. We will manage the coordination of multiple

building maintenance services within your facility so you don’t have to.

To learn more about our comprehensive facility services and building maintenance solutions please contact Diamond Facility Services today.

With DFS on your team, we can help: